Privacy Policy

.Privacy Policy for Head Case Hair Studio

Effective Date: July, 2016

At Head Case Hair Studio, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information, including details related to SMS communications. By using our services, including those offered through our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address.
• Appointment Information: Service history, stylist preferences, appointment dates and times.
• Billing Information: Credit card numbers and billing addresses.
• SMS Communication Information: Phone number and communication preferences.
• Website Usage Information: IP address, browser type, referring URLs, and browsing activity on our site.

2. How We Use Your Information

The information we collect is used for:

• Scheduling and managing appointments.
• Sending appointment confirmations and reminders via SMS, email, or phone.
• Providing personalized service and recommendations based on your preferences.
• Processing payments and managing billing.
• Communicating promotional offers, updates, and salon news via email or SMS, based on your communication preferences.
• Improving our website and services based on user activity and feedback.

3. SMS Messaging

By providing your phone number, you agree to receive SMS messages from Head Case Hair Studio related to:

• Appointment reminders.
• Promotions, special offers, and salon updates.
• General customer service communication.

Opt-Out of SMS
You may opt out of receiving SMS messages at any time by replying "STOP" to any SMS communication or contacting us at [insert contact email/phone number].

SMS Terms of Service: 

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Head Case Hair Studio. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://headcasehairstudio.com/. Message HELP for help. Reply STOP to any message to opt out.

4. Sharing of Information 

SMS consent is not shared with third parties or affiliates for marketing purposes.

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist in our operations, such as payment processors, appointment scheduling systems, and SMS platforms. These third parties are bound by confidentiality agreements and are only permitted to use your information for the purposes specified.

5. Data Security

We take reasonable steps to protect the personal information you provide to us from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information.
• Request deletion of your personal information, subject to certain legal obligations.
• Opt-out of marketing communications, including SMS and email.

To exercise any of these rights, please contact us at [insert contact email/phone number].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

8. Contact Us 

If you have any questions or concerns about this Privacy Policy, please contact us at:

Head Case Hair Studio
1200 Keller Pkwy Ste 400, Keller TX 76248
info@headcasehairstudio.com
682-593-7425